Welcome to Purist Automotive! We are committed to providing you with the best automotive care products and a seamless delivery experience. Please read our shipping policy carefully to understand our processes and timelines.
1. Order Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Damaged Products
If an item is defective, damaged, or not as described, you may request a return or exchange within 1 day of delivery. Items must be unused and in their original packaging.
3. Returns and Refunds
Please refer to our separate Return Policy page for detailed information on returns, refunds, and exchanges.
4. Contact Us
If you have any further questions or concerns regarding your order or our delivery policy, please don’t hesitate to contact us:
- Email: info@puristautomotive.com
- Phone: +230 5250 7015